With the goal of delivering the IT support you need at a price that fits your budget, CNS offers a complete line of services to help configure, manage and maintain your infrastructure for optimum performance and reliability. Our team of technical professionals’ stand ready to provide the services you require, on-site or remotely, at a single location or multiple sites.
Whether you are planning, configuring or implementing an upcoming redesign or troubleshooting current infrastructure issues, our staff will spend the time needed to understand your environment. We’ll assess your needs, then recommend, plan, and implement solutions that match your company’s environment and optimize long-term value.
Our expertise includes:
Our wide range of assessments help organizations analyze existing solutions and processes to understand major (and minor) problem areas, as well as the potential areas and strategies for improvement. Our comprehensive Technical Assessment Profile (TAP) includes inventory and assessment of the client’s network, desktops, laptops, security, and infrastructure. CNS engineers prepare a road map of what your network looks like, what the components are, and how they are configured
Deployment projects are common in the business cycle. At CNS we specialize in working with clients to provide project management, planning, and staff for on-site deployments of software upgrades and hardware refresh. Whether your company is upgrading to the latest Macintosh OS or migrating 10,000 user’s to Windows 7, CNS has the staff and experience to deliver successfully. We work closely with our customers to assist through all project phases from planning to pilot to active system deployments
Staff augmentation services are vital in today’s IT environment. Organizations have downsized over the past several years and today require additional staff to meet demands of peak activity periods or ease into business growth without committing to permanent personnel. Additional benefits to having a temporary employee are the ability to manage excess work without adding headcount or providing coverage while staff members take well-deserved vacation.
Whether for short-term temporary assignment or contract-to-hire, CNS is ready to assist you with experienced and capable employees. CNS screens all candidates and has the vision to look beyond the resume and consider qualities such as leadership ability and character. CNS offers full or shared outsourcing staff solutions depending on each customer’s needs.
Staffed by CNS’s top engineers our staff will spend the time needed to understand your environment. We’ll assess your needs, recommend the solutions and plan the implementation process with your staff from start to finish. Whether you’re looking for an enterprise management solution or portal solution, or have security concerns, our team of consultants will provide the complete project plan.
Field service support is CNS’ specialty. Our technical teams are certified and fluent in supporting most hardware, Windows, and Mac platforms common in today’s business environments. Whether jammed printer, network outage, or servicing a problem desktop, CNS strives to minimize customer downtime and in many cases is able to respond within 4 hours.
Another CNS core competency is project management. We embrace challenging technology projects and have successfully managed and implemented in many areas including network infrastructure, information security, facilities, data center migrations and technology refresh. We are adept at scoping projects, identifying the right strategy while mitigating risks, and effectively and efficiently managing project details until you reach the finish line.
Whether you have an upcoming project you want done right or are currently engaged in a project heading off-course, contact CNS to see how you can benefit from our 25 years’ experience managing IT projects for Fortune 1000 companies.
The task of providing 24×7 management of your business systems can be daunting and expensive to implement. Most IT staff is consumed with maintaining day-to-day operations. Routine maintenance can be overlooked without active oversight. CNS maintenance programs will keep your systems updated with the latest patches and updates. Each month we’ll perform onsite inspections, cross-checks and backups of critical systems and complete preventative maintenance on your hardware and software. Proactive maintenance can minimize network outages by 80%.
CNS Managed Services provides proven management options to augment or extend your current programs in areas such as helpdesk, warranty service and device maintenance programs, including depot repair and parts exchange availability through our Los Angeles Service Center.